Frequently Asked Questions
How long do the lights stay on at night?
Fully charged in sunlight, most solar lights last 6–10 hours, depending on weather and exposure.
Do I need any wiring or electricity?
No! They are 100% solar-powered, with no cords or electricity needed. Simply stake them in your garden and they work automatically.
Where are you located?
Our head office is located in Sydney NSW
How much does shipping cost?
Shipping is free on all orders to Australia.
Are they suitable for all weather conditions?
Yes! Built with weatherproof materials, these lights withstand rain, wind, and the Aussie sun all year.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.






